Perfecting the cleanliness of your
office space, so you can focus on
what matters most

A clean and well-maintained office is crucial for creating a positive first impression, enhancing employee productivity, and promoting a healthy work environment. At HTX Facility Services, our professional cleaning team ensures that every corner of your workspace is spotless, providing a safe and inviting atmosphere for both employees and clients through our flexible and tailored cleaning programs. Investing in regular office cleaning not only boosts morale but also reduces the spread of germs, leading to fewer sick days and a more efficient workplace. Let us help you maintain a pristine office that reflects the professionalism and excellence of your business.

Select Office Cleaning Facilities We Service

Corporate
Offices

Multi-Tenant

Single
Tenant

Company
Portfolios

Co-Working
Spaces

Law

Medical

Financial

Common Office Cleaning Services

While the services listed below reflect common cleaning tasks, we prioritize your unique needs and will develop a customized plan tailored specifically for you.

High-Frequency
Touchpoints

Restrooms

Desks

Trash
Removal

Common
Areas

Breakrooms

Windows

Floors

Stairs

Elevators

Spill
Cleanup

Dusting

Our Solutions to Common Industry Pain Points

Are you regularly disappointed with your current service provider? Do they forget to lock doors, turn off lights, or empty the trash? Are you only seeing the expected results when you call and complain? Discover how HTX Facility Services solves these issues for our partners.

Lack of
Personalization

  • We focus on addressing your specific pain points and needs, tailoring a program that offers a unique solution for you, unlike industry peers who rely on templated practices.
  • Once we've customized a program for you, we ensure alignment of expectations before starting operations by providing a detailed service schedule with itemized services.
  • We believe in cultivating a partnership rather than just offering a simple service transaction and will be checking in with you regularly to ensure we are exceeding your expectations.

Inconsistent Quality
& Incomplete Services

  • Our training program instills industry best practices, supported by systems that ensure quality, completeness, and direct accountability.
  • Additionally, each facility team has a dedicated team lead responsible for quality, and an external manager conducts regular quality control inspections.

High Turnover

  • We attract and retain top notch team members by investing in our staff by offering attractive supplemental income opportunities, clear paths for career progression, and a team-first culture.
  • We hire individuals who demonstrate reliability, trustworthiness, and a proven track record of strong work ethic.

Poor
Communication

  • We offer our partners direct messaging through our operational app and can accommodate other communication channels if preferred.
  • For any ad hoc issues, we guarantee timely responsiveness.
  • As a local company, we take pride in our ability to have management on-site quickly when needed.
  • Before starting our service, we work with our customers to establish communication preferences and procedures to ensure smooth operations.
  • We regularly seek constructive feedback from our partners to enhance our service and strive for excellence.

Unprofessional
Staff

  • We prioritize hiring professionals from the outset and filter out unsuitable candidates through our structured hiring and training process.
  • Our staff are required to speak English, be neatly presented, wear uniforms, and display ID badges.
  • We train our team on effective communication, appropriate responses to our partners, and maintaining professionalism in all settings.

Frequently Asked
Questions

How do you ensure security and safety at my facility?

We prioritize the safety of your employees, their belongings, and the company’s assets and confidential information.

Our thorough employee vetting process helps us attract top talent and weeds out bad actors from the start. We also conduct background checks and verify referrals for all staff members.

Team members are English-speaking and required to wear uniforms and photo ID badges. Our staff is trained in-house to follow the best practices in safety and security.

We collaborate with our partners to develop customized security plans. For example, before leaving, we ensure doors are locked and alarms are set. We instruct our staff never to let unauthorized individuals into the building and to contact our management team if they notice any unusual activity at your facility.

For safety practices, we adhere to the latest guidelines from OSHA, CDC, and EPA, which are continually updated. Our team is trained to properly dilute and administer chemicals and use the appropriate PPE. We also follow standard safety protocols, such as placing caution signs in wet areas. We work with facility managers to develop a safety plan tailored to their specific facility.

What services are recommended for Commercial Office cleaning?

General janitorial services are a great foundation. Regular cleaning keeps your facility in good shape, but over time, you might notice your floors losing their luster or your carpets showing wear. In such cases, adding floor and carpet care to your janitorial routine can help. These services can be scheduled quarterly or semi-annually, based on your requirements.

How often should an office be cleaned?

The cleaning frequency for an office building can vary depending on factors such as the size of the building, the number of occupants, foot traffic and the nature of the work conducted.

High traffic areas such as entryways, common areas, and restrooms are typically cleaned daily along with trash disposal while other tasks such as spot carpet cleaning is usually weekly, and cleaning baseboards may be monthly.

Every office space is unique, and we will collaborate with you to develop a plan that meets your specific needs.

How should restrooms in an office be cleaned?

Maintaining clean and hygienic restrooms is crucial for any facility. Our daily cleaning routine includes disinfecting all surfaces, cleaning toilets and urinals, polishing mirrors, emptying trash bins, and floor care. We will replace consumables as needed if included in our scope.

How are workstations cleaned?

Workstation cleaning is tailored to the specific preferences of each facility. To avoid disrupting critical documentation or workflows, we typically do not move desk items or clutter. Instead, we work around objects to dust, wipe down, and clean surfaces. Additionally, we handle waste disposal and replace trash liners as needed. Floors are vacuumed, mopped, or swept based on the requirements. We collaborate closely with our partners to understand their needs and implement a personalized cleaning plan that meets their expectations.

Does my facility need disinfection services?

Disinfection is crucial in areas with high foot traffic or where contamination risks are elevated. We recommend applying disinfectants to high-touch, high-traffic areas to effectively eliminate bacteria and viruses. This not only helps protect the health of employees or tenants but also reduces sick days and supports a healthier, more productive environment.

How are high-touch point surfaces cleaned in an office?

Frequently touched surfaces, including doorknobs, light switches, elevator buttons, handrails, and shared equipment, are thoroughly cleaned or disinfected with approved products. Special care is taken with these areas to reduce the spread of germs and ensure a clean environment.

How will you communicate with us and what customer service systems do you have in place?

We will communicate with you using your preferred methods, which we will establish before starting our service. Our operational application offers real-time messaging between our partners and cleaning teams, complete with a personalized dashboard for your convenience. If desired, we can share inspection reports and provide QR links for public feedback. You will have continuous, direct access to us to communicate any requests or input task orders.

We are a local Houston company with a streamlined management structure, making it easy for our partners to reach our leadership team. This allows us to respond quickly and be on-site promptly whenever needed.

What type of equipment and chemicals will be used at my facility?

We provide all the necessary cleaning equipment to meet your facility’s specific needs. This includes large items like floor machines, vacuums, and carts, along with their supporting parts and accessories. Additionally, we supply smaller tools such as spray bottles, dusters, and brushes.

We use top-quality chemicals that are effective and safe for both humans and the environment, avoiding any “forever chemicals.” If you’d like more information about our chemical program, we can share our product list and the respective safety data sheets.

If you have existing equipment or chemicals on-site that you’d prefer us to use, we are happy to accommodate your request and will adjust your quote accordingly.

Do you provide consumables (paper towels, toilet paper, hand soap, can liners, etc.)?

It depends on your facility’s preferences. We can surely provide and manage consumables supply.

How soon can you begin service?

If you’re looking to switch cleaning providers, it’s standard to give 30-day notice to the current company and a 30-day start notice to the new one. Depending on your facility’s size and the scope of services needed, we can often begin within 30 days. Request a free quote, and we’ll provide a customized solution for your facility.

What time of day are services available?

Janitorial Services and Facility Maintenance are available around the clock. We offer a range of options, from day porters to overnight shifts. Most of the time, the services are performed after hours, typically between 5 PM and 11 PM. All services are adaptable to fit your facility’s schedule and requirements.

Are you insured?

We have general liability insurance, workers compensation insurance, and can procure a janitorial bond when needed. Safety and security are our top priorities, but in the rare event of an accident, we are prepared.

How frequently do you bill?

We bill our partners monthly.

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